Customer Feedback

See what our customers have to say about us!

 

James of User Friendly PCs provides an excellent efficient back up service to our medical practice. His knowledge of our systems is unsurpassed. He is very obliging and communicates promptly displaying professionalism and integrity in all his dealings with us. My staff and I highly recommend User Friendly PCs.

Dr Alison C Reid (Neurologist)
Alison Reid Medical Pty Ltd - Phone: 3290 0290

 

Thank you so much for the work & service you provide to us. Your professional and trustworthy service is outstanding! Thanks again

All Kill Pest Control South-West
It is with great appreciation & gratitude I say thanks for getting us up & running so quickly. This assisted us to get back to work with the minimal of financial stress. Thanks again.

Gareth.
Serotonus

 

A functional computer is essential in our business. I told the guys at User Friendly PCs, this is what we do, this is what we need the computer system to do. They put it all together and came out and installed it. The computer system hasn't missed a beat. No dramas, it's been great.

J Weir, Director
Cobble Patch Landscape Supplies and Nursery - Phone: 5547 7699

 

A huge thank you, must go to User Friendly PCs for their prompt, supportive and professional IT skills in enabling our business to be up and running on two brand new PCs without so much as a hiccup. We didn’t lose any work with the changeover and everything has been smooth sailing ever since. It has been an absolute pleasure in dealing with you for making our business far more efficient and less frustrating and I highly recommend any business or personal user to contact User Friendly PCs for peace of mind, because that is exactly what they give you...peace of mind.
Thank you James!


Toni and Darryl Bale
Eucalypt Homes Qld Pty Ltd

 

BioWorx (Jimboomba Pump & Treatment Plant Services) are proud of our reputation of providing prompt and specialised service to all our clients at competitive rates.  To make this possible it is imperative that our work on site and in the office reflects new innovations in both feilds. To keep up to date with all our needs in the area on Information technology we choose to use the services of User Friendly PCs.  They have proven that they understand exactly what our business needs. They were able to answer all of the questions we had and their technical work was also of a high standard. There efforts have made access to information more efficient hence our ability to assist our clients has improved. We strongly recommend their services to any needing computers and computer services.

Glen Harvey, Director
BioWorx (Jimboomba Pump & Treatment Plant Services) - Phone: 3809 4045

 

I have been a delighted client for almost 2 years now and I thought it timely to commend you on your outstanding service. As the Operations Manager of a home services business that has been operating for over 10 years, I have dealt with many businesses supplying their range of services to us.  I have dealt with several so called "computer experts" offering to organise our computers and charging exorbitant rates to do so.  I believe that you usually get what you pay for, however I can state that this is not always the case in the IT industry.  Our computers (6 of) and our network was a nightmare to say the least.  I was constantly calling "experts" to give our office some functionality.  As a small business this was a huge financial burden & a drain on our resources.  Staff were often frustrated which, in turn, created poor productivity.

Then we engaged your professional service to assist us.  You sorted through the network offering a solution to a multitude
of problems.  Immediately you were different from other companies that always over promised & under delivered.

With your vast knowledge and professional approach we now have a fully operational computer network!

I commend you on your integrity and professional attitude towards your clients. I am a very happy client and have no hesitation in recomending User Friendly PCs to anyone.


Leanne Rudd, Operations Manager
High Powered Floor Restoration Pty Ltd -  Phone: 1800 655 949
Thank you User Friendly PCs for being so prompt, professional and courteous. Your friendly and approachable manner is certainly appreciated as is your attention to detail and ability to look beyond immediate issues to identify longer term issues that we might experience as well.

As a business that relies on the functionalilty of our computer systems almost 100% it is certainly of much comfort to know that the User Friendly PCs team is only a phone call away.
 
We have no hesitation in recommending User Friendly PCs and they certainly remain our #1 choice for IT related issues and concerns.


Belinda Geissler, Director
Vet-N-Pet Direct Pty Ltd - Tel: 1300 726 966
Email: support@vetnpetdirect.com.au

 

Our practice computers and network had been previously installed by a "friend".  After endless problems, error messages and generally a "not happy" network we decided to use someone new. We were given User Friendly PCs name from a reliable source.

I must first make mention of the immediate trust I felt when meeting James as he was very professional and knowledgeable in the IT area.  Words like "best practice" are very important indicators of the commitment he has to his work. He gave us a full diagnosis of our current system and explained it all in easy to understand terms.  James also contacted our software providers to gain a full understanding of what we would require.  This research enabled a smooth transition of the changes we had to make.

Computers are now a big part of general practice, so when they are not working properly it causes a big disruption to the day.  After his initial assessment we began the process of fixing what we had & replacing what was 'unfixable'.  A new server was installed and the difference is amazing.  James fitted in with our schedule and was easy to contact.

I have also been given a complete schedule for backups (which we discovered had not been previously setup correctly) and a folder with all restoration procedures and contact details.  We now have a complete backup and disaster recovery process in place.  An automated maintenance schedule has also been implemented.

We now have an error free and speedy computer network.  After all of this I would highly recommend User Friendly PCs. (and have already done so)

 
Kylie Stark, Practice Manager
Victoria Point Family Practice - Phone: 3207 8066

 

Just wanted to say thankyou for all your help in getting my pc up & running again. Have been using it quite a bit since I got it back and I am very happy. Thanks for Taking the time to help me over the phone in the first instance, as you know I tried two other companies & got absolutely no help at all.

I have already recommended you to my friends and colleagues and will have no hesitation in using your services again.

Joanne Legg (Private Customer)